As ORD21 design teams are identified, now the real work
begins to define the most critical aspect of O’Hare’s
expansion—the user experience!
Over the next few years, the City of Chicago, industry
experts, airline partners, architects, and engineers will be
digging into the details of the new
O’Hare Global Terminal and two additional
satellite concourses and incorporating input on amenities
from O’Hare’s most valuable stakeholders: its users.
Along the way, the Chicago Department of Aviation wants to
hear from YOU—Chicagoans and friends just passing through. We
want to know why you travel; how you travel to and from the
airport; what your needs are once you are at the airport; and
what you hope to see as O’Hare evolves. We’ll offer new surveys
to gather your feedback over the coming months.
ORD21 will re-make O’Hare and will be the foundation of
Chicago’s aviation future. Join us on this epic journey—share
your feedback here!